1.0 All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be delivered/shipped.
2.0 Delivery will be paid for by the buyer in the amount agreed upon by the seller Faux Brickwork at the time of purchase. If an item is lost during delivery, the total cost of item, including delivery, will be refunded to the buyer by the seller Faux Brickwork. Delivery costs may double if shipping internationally. If an item is damaged during shipping, seller Faux Brickwork will not be held responsible.
2.1 Seller Faux Brickwork aims to supply the buyer within 48 hours from order placement within the UK, however the seller Faux Brickwork does not guarantee this.
3.0 If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller Faux Brickwork is not responsible for refund. Exchanges are granted on a case-by-case basis.
4.0 An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.
5.0 Any complaints about items or Faux Brickwork may be sent to our support team: enquires@Faux Brickwork. There is no guarantee of a resolution. Each case will be looked at individually.
6.0 The seller Faux Brickwork is not responsible for any health or safety concerns once the buyer has received the item or thereafter. If any harm is incurred from the items purchased or by the installation of Faux Brickwork products by the buyer or third party, the seller Faux Brickwork shares no responsibility.
7.0 These Terms and Conditions shall be governed by the laws of England and Wales regarless of the location of the buyer or installation of the seller Faux Brickwork products. Any dispute arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.
Changes to This Agreement
8.0 Faux Brickwork reserves the right to modify these Terms of Service at any time.
I have read and agree to the terms and conditions.
Pinewood studios. Pinewood Road, Iver Heath, Buckinghamshire, England, SL0 0NH